BOOKKEEPING FAQ

HOW DOES VIRTUAL BOOKKEEPING WORK?

It’s easy. We promise.

The first step? Our signature onboarding phone call. This block of “getting-to-know-you-and-your-business” time is spent carefully, and methodically, helping you understand our process and helping us to understand YOURS.

During this time we go over your banking information, set you up on QuickBooks Online if needed, explain how to transfer information to us, your expectations of team members, learn about critical relationships you have with key vendors, customers, and employees, and review of important financial deadlines and calendar dates.

WHAT PROGRAMS DO YOU USE

We are experts in QuickBooks Online – in fact every single bookkeeper on our team is a QuickBooks Online Certified ProAdvisor. The great thing about using a cloud based software application is it doesn’t matter if you use Mac or Windows QuickBooks Online works with any device that has a web browser and an Internet connection. Yes, we know there are other options out there, but we focus on what we do best. QuickBooks! QuickBooks! QuickBooks!

Do I need to buy the software?

Our firm exclusively uses QuickBooks Online (QBO for short).

Like most major software apps, QBO requires a monthly subscription which our clients pay for directly.

For new clients, or clients migrating over to QBO, we will set you up with an account. If you are currently using QuickBooks Online, you can grant us access (don’t worry – we can walk you through that process!).

Why should I choose Good Cents Bookkeeping?

It’s simple. You want peace of mind that only comes from working with a competent business and professional people. We are the right fit if you:

  • Don’t want to micromanage your bookkeeper
  • Enjoy working with skilled professionals
  • Want a long-term professional relationship
  • Want to work with people who are invested in your business as much as you are

How much does it cost?

Our pricing is straightforward.

We bill $105 an hour for bookkeeping services and charge by the minute using a professional time tracking software.

We charge $175 an hour for training, troubleshooting, and accounting system design. The price is dependent upon the scope and complexity of the project.

There are minimum charges for all of our services: 4 hours per month for monthly bookkeeping, 5 hours a month for weekly bookkeeping services, and 4 hours for consulting work. Unused time cannot be rolled over from month to month or project to project.

Not sure what type of bookkeeping you need? Visit our service description page >>

Want more information on our payment policies? Check this out >>

WOW, I SAW A BOOKKEEPER ON CRAIGSLIST THAT WAS A LOT CHEAPER. WHY SO EXPENSIVE?

We can’t say this nicely, but we know you appreciate tough love. There is NOTHING more expensive than a bad bookkeeper. Don’t believe us? Read this little article that Justine Lackey, the CEO of Good Cents, penned on bookkeeper embezzlement.

The truth is we are probably as time-efficient as humanly possible. But it is true; you can hire someone cheaper than us. But you will likely pay for twice as much time, and end up with shoddy work (with serious tax implications). When you hire Good cents you can trust you are dealing with a reputable business who will provide excellent, professional bookkeeping services.