I want to say yes. YES the customer is ALWAYS right. This is what conventional wisdom tells us, so it must be true yes? But if you are a small business owner you know that it’s high time we retired this little saying. Customers aren’t always right, and...
I am so inspired by Dan Price, the owner of Gravity Payments. Sharing is Caring! This guy just announced each and every one of his employees, from low-level clerks on up, will earn a minimum of $70,000 per year. How he is going to do it? By shrinking the pay disparity...
Lately I have been thinking a LOT about the Millennials – the generation born between 1982 and 2002. This might be because I just had the lovely experience of teaching a slew of them some critical business skills at the Society of Grownups in Boston – but...
Reconciling with your Bank Almost every day I am asked “How do I figure out if someone is a good bookkeeper?” It’s a good question – it can be a really challenging task if you don’t know what “good” bookkeeping looks like, or understand the...
Be aware of Cash Reporting Policies. This article from the NY Times has my panties in a bunch. Although I make my liberal, leftist, bleeding heart leanings more or less known, one place I stand (more or less) with my conservative counterparts is on regulation of...