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Good Cents Management

Are Customers Always Right?

by Justine Lackey | Apr 20, 2015 | Small Biz Rants & Raves, Small Biz Tips

I want to say yes. YES the customer is ALWAYS right.  This is what conventional wisdom tells us, so it must be true yes? But if you are a small business owner you know that it’s high time we retired this little saying. Customers aren’t always right, and...

Freeze and Give Me All Your Money….said the IRS

by Justine Lackey | Nov 3, 2014 | Small Biz Rants & Raves, Small Biz Tips

Be aware of Cash Reporting Policies. This article  from the NY Times has my panties in a bunch. Although I make my liberal, leftist, bleeding heart leanings more or less known, one place I stand (more or less) with my conservative counterparts is on regulation of...

Is the SBA *REALLY* For Small Business?

by Justine Lackey | Jun 23, 2011 | Bookkeeping Questions, Small Biz Rants & Raves

Is the SBA really for Small Business?   In October 2010 I was approved for an SBA loan which I used to expand my business and hire another employee. It was a great program, easy to apply to and obtain if you had the proper credentials like decent account...

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